Data table and diagram of connections between systems on two monitors

E-commerce integration with management software, ERP and API

Connections between e-commerce and company systems to update products, availability, orders and records according to shared rules.

AI-generated

We assess connections with business software, ERP and CRM systems, marketplaces, shipping providers and payment services.

For each data item, we define the authoritative system, update frequency and checks required if something goes wrong.

Paper documents, scanner and workflow on a laptop
AI-generated

Reduce repeated entries and inconsistencies

When systems manage the same information separately, updating products, availability and orders requires manual steps. Integrations can reduce these tasks and the risk of inconsistent data.

Before development we define the source and destination of the data, transformation rules and error handling. The connection becomes part of the project e-commerce and its operating procedures.

What can be synchronized

Catalog and prices

Articles, variants, descriptions, price lists and promotions updated by the system that manages them, without double insertion.

Stock levels

Updated availability with agreed frequencies, taking into account system limitations and synchronization times.

Orders and customers

Orders and records transferred to the management system with the agreed controls; fulfillment and tracking statuses returned to the site.

External services

Carriers, marketplaces, payments, CRM and email marketing tools connected via API or documented flows.

What makes an integration reliable

01Data map
For each piece of information: source system, destination, frequency and transformation rules.
02Exception handling
What happens if a code doesn't exist or a service doesn't respond, and who gets notified.
03Operations register
Each synchronization leaves a trace, to quickly reconstruct what happened and when.
04Technical documentation
Description of the connection also useful for those who, one day, will have to modify it.

From data map to operational synchronization

  1. InventoryWe identify systems, data involved and connection possibilities offered by each.
  2. RulesWe define the reference system, frequencies, transformations and error management.
  3. Development and testingThe integration is built and tested on a separate environment with realistic data.
  4. MonitoringAfter startup we check the operations log and intervene on anomalies.

Frequently asked questions

Can our management system be connected?

It depends on what it provides: API, web services, scheduled exports or database access. In the initial census we check the real possibilities before proposing a solution.

How often is the data updated?

The frequency depends on the type of data and the capabilities of the systems. We define it in analysis, considering volumes, product availability and operational needs.

What happens if the management system is stopped?

We define how to manage failed operations: reattempts, logging of anomalies and alerts to the contact person. The methods depend on the capabilities of the systems involved.

Do we need to replace our business software?

Let's first check the connection possibilities with the management system in use. If it has limitations, we describe them in the analysis together with available alternatives.

Let’s discuss your project

Tell us about your business, your goals and the tools you use. We will assess your requirements, define the work involved and prepare a proposal.