Checked updates
Core, themes and plugins are updated with checks before and after the intervention.
WordPress assistance and website maintenance
Updates, backups and checks for the ongoing management of WordPress and e-commerce sites.
We provide support and maintenance for WordPress websites and WooCommerce stores: an initial assessment, updates, backups and checks of the agreed functions.
We also maintain websites built by other providers, after assessing their technical condition. The support plan defines the work, its frequency and the priority assigned to requests.
WordPress assistance: interventions and maintenance
WordPress assistance starts from verifying the problem or status of the site: updates, components, backups and functions involved. For WooCommerce stores we also consider catalog, cart, payments and integrations.
Planned maintenance organizes checks over time. We define activities, frequencies and contact channels; specific interventions on WordPress security and speed they are evaluated on the critical issues detected and verified after application.
Technical support and new features
Security and backup
Periodic checks and verifiable backups reduce impact and recovery times.
Performance
Response times, page weight and degradation signals are analyzed when needed.
Enhancements
New sections, functions and additions are collected in an intervention plan with agreed priorities.
What the service includes
- 01Initial check
- Platform status, known issues and prerequisites are documented.
- 02Maintenance plan
- Frequencies, environments, backups and controls defined based on risk.
- 03Support channel
- Requests collected and managed with a contact person who knows the project.
- 04History of interventions
- Activities and decisions remain traceable to facilitate future developments.
From taking charge to continuity
- AuditWe collect access, configuration, dependencies and platform criticalities.
- Security hardeningWe resolve priority items and define backups and operational procedures.
- MaintenanceUpdates and checks follow a cadence proportionate to the project.
- Further developmentRequests are evaluated, estimated and planned without losing the overall vision.
Frequently asked questions
Do you support websites built by other developers?
Yes, after an initial technical check which allows us to know the status, dependencies and risks before taking charge.
Are the updates done directly online?
The approach depends on the criticality of the site. When necessary we use staging, backup and test copies before intervening in production.
Does the support plan include new features?
The activities included are specified in the care plan. New features that require more extensive intervention are analyzed and budgeted separately.
How do you handle an emergency?
We define channels and priorities during the taking charge phase. The answer depends on the agreed service level and the impact on the site.
Do you also follow WooCommerce stores?
Yes. The initial check also considers catalogue, checkout, payments and external links. In the plan we specify which functions to check after updates and how to manage reports.
What information do I need to request assistance?
Indicate the site address, the problem you are experiencing, when it occurs, and any recent changes you are aware of. The necessary access is requested and agreed upon during acceptance, via dedicated channels.
You might also be interested
Websites
WordPress sites designed to present the company, facilitate contact and manage content independently.
E-commerce
B2C and B2B online stores with catalogs, payments and integrations defined on your sales process.
SEO consulting
Technical analysis and content to improve visibility in searches relevant to your business.
AI integration
Automations to process documents, organize information and reduce repetitive tasks, with defined controls.
Let’s discuss your project
Tell us about your business, your goals and the tools you use. We will assess your requirements, define the work involved and prepare a proposal.